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F.A.Q

  • --- WHO ARE YOU?

    We are the best Dota 2 open cases website. That provide you with the best experience ever.

  • --- HOW TO OPEN CASES AND EARN COOL SKINS?

    1. Press “Login” on the left side of the main page

    2. Insert your Steam profile login and password

    3. You will be redirected to greedycase main page

    4. Now you need to press green “+” on the top of the page

    5. Insert amount of money to top up

    6. After you will be redirected to G2A pay or skin pay where you need to PAY MONEY

    7. Wait 0-10 minutes to get balance on greedycase.com

    7. 8. You can start opening cases right now!!!

  • --- HOW TO OPEN DEMO CASES?

    You can open any case you like for FREE! Just press DEMO on the case and try your luck!

  • --- HOW TO USE PROMOCODE?

    1. Press “Login” on the left side of the main page

    2. Insert your Steam profile login and password

    3. You will be redirected to greedycase main page

    4. Now you need to press green “+” on the top of the page

    5. Top up form will show up where you need to press “promo” and enter promocode

  • --- HOW TO RECEIVE FREE CASES AND SKINS?

    You can get free stuff very easy! For example:

    1. Take part in our Giveaways

    2. Give your promocode to friends to get website balance top up

    3. Add “greedycase.com” to your nickname to open free case every day

  • --- YOUR DROP IS WAITING FOR YOU UP TO 1 HOUR

    Full cost of the Dota 2 item will be transferred to your balance if you don't send it within 1 hour.

    But we suggest to withdraw it straight after it dropped in order to avoid any issues with Steam.

  • --- CAN I USE STEAM WALLET FUNDS TO OPEN CASES ON THIS SITE?

    You cannot use steam money on this website. You should top up your greedycase account by choosing "+" in your account or on the left top corner.

  • --- I HAVE TOPPED UP THE BALANCE BUT MONEY DIDN'T GET TRANSFERRED TO MY PROFILE. WHAT SHOULD I DO?

    Your payment can appear after 5-10 minutes. If money didn't appear within an hour, please contact the support, write all details of payment to support@greedycase.com

  • --- HOW YOU CAN GET GOLDEN CASE?

    You need to add "greedycase.com" to steam profile after you need to reload the page and Gold case in Profile will start 24 hour timer. You will get Golden case every 24 hours for free.

  • --- THERE IS A "TEMPORARILY UNAVAILABLE" NOTE ON THE CASE, WHY?

    1. The case/collection becomes unavailable if it does not contain all the items that are listed in it. This was performed to provide clear randomness. Bots are monitoring all Dota 2 skins markets and private sellers to purchase the missing items all the time.

  • --- WHEN I CLICK "SEND" ITEM, I GET AN ERROR: "UNABLE TO SEND THE ITEM"

    Bot cannot send you an item in the following cases:

    1. You are trade blocked (logged in on the new device, recently changed the password / e-mail, changed the Steam Guard security settings, have VAC-ban, etc.).

    2. Your inventory is set to "hidden" in Steam privacy settings

    3. Check your trade-link in profile and in Steam settings - they should match.

    4. Bot is having problems with the Steam connection; it happens quite often, the problem is on the Steam's side. Bot could also be banned, in this case, contact the support and describe the problem in details(support@greedycase.com)

  • --- WHY I DIDN'T RECEIVE AN ITEM AND GET BALANCE TOP UP?

    1. If your account doesn't meet steam requirements which we stated above , or Steam is offline then our system will sell your item to the website. This matter is controlled by steam and we cannot force it.

    2. You withdraw an item but didn't accept the trade offer within 1 hour.

    3. You didn’t provide us with Steam URL in profile or didn’t "Save" it.

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{{errorMessage}}

success

Item sold successfully

Item is transferring to you.

Item is transferred successfully.

Trade was created. You need to accept it

Trade URL saved successfully

Promo code successfully added

Your payment is pending Transaction Id{{msg.transaction}} Amount Currency

Your payment accepted Transaction Id<{{msg.transaction}}/span> Amount{{msg.amount}} Currency{{msg.currency}}

Your payment was refunded Transaction Id{{msg.transaction}} Amount{{msg.amount}} Currency{{msg.currency}}

Your payment was partially refunded Transaction Id{{msg.transaction}} Amount{{msg.amount}} Currency{{msg.currency}}

error

Incorrect Trade-URL

Item not found on bot, you'll receive money for item. We apologize for the inconvenience.

You are not authorized

Item price not found in system

User data is missing

Item not found in system

You can't withdraw items.

System error. Please, try again in 2 minutes

Drop not found

Unknown trade status

Item not found on bot

User ID is missing

Item is already given or being processed now

Item won by another user

Trade declined

Trade countered

You don't have enough money to open the case

You trying to open more cases than it's available in the system

No available items in case

Trade expired

Trade-URL is missing! You'll receive money for item.

You can't use your own promo code!

You can only use one promo code

Can't find promo code user

You can open only one free case in 48 hours

You can get an item only within 24 hours after drop

Error occurred while connecting to g2a pay service. Please, try again later

Your payment was canceled Transaction Id{{msg.transaction}} Amount{{msg.amount}} Currency{{msg.currency}}

Your payment was rejected Transaction Id{{msg.transaction}} Amount{{msg.amount}} Currency{{msg.currency}}

Minimum amount to refill is $3

Trade failed

Top up your balance before withdraw